FAQs

 

How long does shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee  work?

Simply return your product and we'll give you a refund for 30 days.

What if my dog doesn't like cold water?

No problem! You can also use it in the shower to have full control over the water temperature. Fur Sweep Jet comes with an extra 1/2 inch adapter that fits all standard shower hoses in the USA. Simply remove your shower head, connect the adapter and Fur Sweep Jet.

Does it fit my garden / shower hose?

Fur Sweep Jet fits all standard garden hoses in the USA (3/4 inch). It also comes with an extra 1/2 inch adapter for the shower hose. To install Fur Sweep Jet, simply unscrew the black connector and attach the jet directly to your garden or shower hose (using the included shower adapter).

Does it work with thick coated dogs?

Thanks to the effective water pressure and spray modes, Fur Sweep Jet works fantastic with long, thick hair and double-coated dogs such as Huskies, Golden Retrievers, Newfoundlands and Bernese Mountain Dogs.

How long does the bottle last?

The soap bottle holds 3.5 oz / 100ml and lasts up to 20 minutes whilst constantly on. This equals 2-3 sessions on average.

Does it work with medicated shampoo?

It works with any type of shampoo! Whether you use regular or medicated shampoo, it won't affect the performance of Fur Sweep Jet.

Does it have message notifications?

Yes you can connect with Bluetooth to your phone. You can receive calls, see missed calls, view your calendar, get SMS and messages and notifications from Facebook, WhatsApp, Instagram, and Twitter - directly from your wrist.